• booly@sh.itjust.works
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    9 months ago

    these people actually exist

    The way it’s been explained to me is that so much of the negative interactions in life come from a tiny, tiny number of offenders who manage to be shitty to dozens and dozens of people. So anyone who has to interact with many different people will inevitably encounter that shitty interaction, while most of us normies would never actually behave in that way.

    Of the literally thousands of times I’ve interacted with a server or cashier, I’ve never yelled at one. But talk to any server or cashier, and they’ll all have stories of the customer who yelled at them. In other words, it can be simultaneously true that:

    • Almost all servers and cashiers get yelled at by customers.
    • Very, very, few customers actually yell at servers or cashiers.

    In other words, our lived experiences are very different, depending on which side of that interaction we might possibly be on.

    When I talk to women in male dominated fields, basically every single one of them has shitty stories about sexist mistreatment. It’s basically inevitable, because they are a woman who interacts with literally hundreds or thousands in their field. And even if I interact with hundreds or thousands of women in that same field, just because I don’t mistreat any of them doesn’t mean that my experienced sample is representative.

    • Socsa@sh.itjust.works
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      9 months ago

      I wouldn’t say very few. I’d say a solid 10% of people are routinely rude, impatient or entitled in a retail or restaurant setting. Even higher in some places.

      • stoly@lemmy.world
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        9 months ago

        I think you’re right. People want to believe that humans are good but in reality a huge number are deeply broken.

        Fixed an autocorrect in edit.

        • Wandering_Uncertainty@lemmy.world
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          9 months ago

          It really is a matter of perspective.

          You’re saying that 10% of the population being awful means that a “huge number” are deeply broken.

          So then 90% are being good! Mind, it doesn’t take too many assholes to wreck things for everyone, but it is nice that the majority of folks really are trying to do their best. A sizeable majority, even!

          • stoly@lemmy.world
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            9 months ago

            10% of 8 billion is still many hundreds of millions. That’s a huge number. More: it’s a number we have to stop pretending is not a big deal and get to work to fix ourselves as a species.

            • Wandering_Uncertainty@lemmy.world
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              9 months ago

              Oh, no denying that at all. It is a problem, especially in aggregate.

              When looking at the big picture, those rotten apples really do spoil the bunch and it can be depressing.

              But also people can take that big picture awareness of problems and hate on people a little universally. Saying things like humanity is awful and a plague on the earth and maybe shouldn’t exist. There’s absolutely reason to see things that way.

              But we are also a species that dolphins can approach for help when they’re injured. Or that will fight tooth and nail to help a wild creature. Or who will sacrifice their own well-being, not just for friends and family, but for strangers. Who will take other creatures, like dogs, into our homes and hearts and love them with all we have.

              We can suck as a species, absolutely. We need to fix it. But it’s important to remember the joys of humanity, and not just the failures. Both are extreme, for we are a rather extreme species!

      • Acamon@lemmy.world
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        9 months ago

        Maybe in some places. But when I go out to a restaurant, I’m often surrounded by a few dozen other diners, and no one is acting up or shouting at waiting staff. I have seen customers be obviously rude to staff but it’s very rare compared to the number of “normal” interactions. Sure not everyone is friendly and totally polite, but entitled, shouting or just being an ass is an absolute exception, like less than 0.1%. I also worked as a waiter in a couple of different restaurants over a two year period, and don’t remember any incidents either to me or my colleagues.

        When I read comments like this it makes me wonder if I’ve been lucky enough to live and work in decent places, and the USA is just an nightmare hellscape, or if the reality there is much more normal and we just hear an unrepresentative sample of it.

    • Wanderer@lemm.ee
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      9 months ago

      I seen first hand examples of something happening like women being interrupted by men and they go on about how everything is sexist and they were mistreated. But in that exact same meeting multiple guys talked over multiple other guys. It just happens, not everything is sexist but a lot of people claim sexism when it isn’t.

    • AnarchistArtificer@slrpnk.net
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      9 months ago

      I think you’re right that only a tiny minority are directly responsible for the negative interactions, but as someone within academic science, there’s also a much larger chunk of people who don’t challenge the assholes or the systemic fuckery when they see it.

      Minorities who face oppression are much more likely to be ignored if they report inappropriate or offensive behaviour; I directly know people who have been made to feel like they are the problem for highlighting a problem. This is especially common if it’s an established and respected academic who makes the iffy comments, because there’s a tendency to them like a senile grandparent at Christmas. If they’re a professor emeritus, there’s a sense of them not really being relevant anymore, even if they’re still respected, but it can feel tremendously isolating to see no-one step in to challenge the comments, either at an individual or institutional level.

      It’s understandable to not want to rock the boat, but abstaining is easier for some than others.

      • booly@sh.itjust.works
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        9 months ago

        I agree.

        I point out that pretty much everyone in that group experiences it, so even those who aren’t in that disadvantaged group should show some empathy towards the experiences of others, that we may never directly encounter ourselves. Part of that empathy, of course, is to provide support and structures for reducing the likelihood that these things happen, and mitigating them when they do happen.