An Amazon chatbot that’s supposed to surface useful information from customer reviews of specific products will also recommend a variety of racist books, lie about working conditions at Amazon, and write a cover letter for a job application with entirely made up work experience when asked, 404 Media has found.
I asked it to write a Seinfeld episode about the product I was viewing, Trojan condoms. It writes a cautionary tale for me where Elaine is warning everyone not to buy them because the condoms are defective.
Forward it to Trojan and suggest they sue for libel, Amazon is one of their official vendors.
What’s up with Elaine’s change of tone? She was saying the condoms were great until Kramer came in, and then switched to saying she had a bad experience.
It’s because the AI has no idea what reality is. Note also that Elaine’s praise took on the perspective of the wearer.
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